Can I bring a Barbecue?

Any barbecue off the floor that will not damage the ground is fine. Please use disposable barbecues with care. Disposables are not to be used on our benches, wooden structures or directly on the grass. Use a slab, rock or the gravelled areas on site.

Can I use a Cobb Cooker?

By all means.

Do you sell Calor or Camping Gaz?

We have limited supplies and cannot guarantee stocks: this is subject to availability. Please contact us prior, if you can. Local stockists are quite a way off and are not available Bank Holidays or on a Sunday. Planning required!

What shops are in the area?

We have very little to offer in the local area. No off-licence and no local shops. Ensure you bring everything with you. Our most asked for items are consumbles: bread, milk & butter. We have an onsite freezer and fridge you can use. We suggest freezing such items, allowing them to defrost slowly, or if you are here for a while put them in our freezer and defrost the day before.

The nearest shops: Bellingham - 30 min drive. Newcastleton - 30 min drive. Both have small supermarkets and village butchers. Not 24 hours, please check village websites for details.

Bellingham links:

Co-op.   Bellingham Craft Butcher. Bellingham Hardware and Country Store.

Newcastleton links:

Directory of all outlets in Newcastleton.

Can I get an online shop delivered to the site?

Yes. Asda and Tesco will deliver. We take no responsibility for your orders. This is an arrangement between you and your retail provider. Ensure you bring supplies to feed your family if the delivery arrives late or there is an issue.

Can I order a takeaway?

No. We have no local takeaway outlets. The village pub serves food from midday - 8.00pm. Takeaway service is extremely limited. Please phone the pub prior to ensure satisfaction. Bellingham, 20 miles away, has a chinese takeaway. Perhaps a good idea to visit on the way if you are arriving late.

I would like a quiet pitch please. Which one is best?

The site is promoted as a small yet quiet site. All pitches are quiet. Due to it's longitudinal shape there are no 'out of the way' or 'tucked in the corner' locations. There are no pitches 'under the trees'.

I want to pitch my tent with my friend please.

The tent pitching area is a large area of grass with a track running through it, no formal pitching plan. [See the site map found on our webpage] The visitor selects their part of the grass. Work it out amongst yourselves, if one arrives early....bagsie a bit of grass nearby and use one of our reserved signs, held in the office, to secure your friends pitch. Numbers of tents or people need to be aware of our noise/group booking policy. Anti-social behaviour or noise after 10.00pm will not be tolerated during your stay.

I have a tent and want to stay next to my friend who has a motorhome.

This is a judgement call from the manager and depends on how busy the site is. It is not a given. We are not too keen on this occurring having caused friction in the past. A discussion prior to booking is required.

Do you have electric hook up for tents?

We only have a few hook ups for tents. These are booked as a separate pitch on our booking page. If you do not see electric hook up for tent offered, then they are fully booked.

Do the large tent pitches come with electric?

No.

Do you allow dogs onto your site?

We allow well behaved dogs on site. They must be on a lead at all times; picking up after your dog and dispose of any doggy doo in our refuse bins is statutory. Failure to comply will result in eviction from the site. Our static caravans have a no-pets policy.

Do you charge for pets on site?

There is no charge for dogs that we allow on site.

Are the local establishments dog friendly?

The Anglers Arms pub in Kielder village and the Boat Inn, Kielder Waterside, allow dogs in the bar area only. The Cafe at the Castle, Kielder Village, is dog friendly too.

Can I bring my dog to stay in a pod?

Yes, providing the pod is left as requested. We respectfully ask dog owners to bring a mat/bed or blanket for your dog to lay on.

Can I bring my dog to stay in one of your static caravans?

No. We have a no pets policy with regards our static caravans.

Is there a maximum number of dogs we can bring?

We do not have a number, as long as the dogs are safely and responsibly managed around the site. This includes on and around your pitch.

Do you have a list of breeds we cannot bring?

No. Once again, as long as any owner controls their dog in a safe and responsible manner, around site and on or around their pitch, we too, are happy to accommodate.

Where can we walk our dog?

Under The Countryside and Rights of Way Act 2000 ( CROW Act ) most of the wooded areas around Kielder offer you the right to roam. This opens up hundreds of hectares for you and your pet. If your dog is good on recall this is even better as you will be able to walk your dog off the lead. There are currently no farms nearby rearing livestock. If you have any issues or questions, be sure to ask on arrival. For further info checkout the Forestry England webpage: Dog Code Forestry England.