Q. The area has no mobile signal. How do I inform anyone that I have arrived safely?

in FAQs

A: There is a payphone situated centrally on site near the ablutions. This can be used to make calls out and it accepts incoming calls too. Standard rates apply for landlines. Calls to mobile numbers are charged at significantly higher rates. (We have no control over this charge)

Q. I'm going to the observatory and will be returning back to site late. Will I have any problems getting back onto site?

in FAQs

A: The site is accessible 24/7. No access restrictions apply.

Q. I've just booked to stay on your site, have filled in my card details and the invoice informs me 'no payment has been made'. I've just checked my account and the money has not been taken. Am I booked?

in FAQs

A:  You are booked, the e-mail confirmation is all you need. The booking will be processed within 48 hours, this is done manually on site.

Q. I own a dog, can I bring him and what is the charge?

in FAQs

A: The site, village pub and local tea rooms are dog friendly. [All dogs on a lead at all times please] Our pods too are dog friendly. Our only restrictions are: static caravans do not allow any pets inside at any time and within the ablutions.

Q. How near am I to the reservoir?

in FAQs

A: You can walk or cycle through the village to get to the reservoir. It will take approximately 15 minutes to walk and 5 minutes to cycle. You will be at the northern tip of the reservoir. You have a choice of North Shore or South Shore to explore.